Q2:	What is the approximate delivery lead-time?
A:	The length of delivery lead time is mainly subject to design • Sample delivery: 8 - 14 days after artwork and disc are received. • Bulk delivery (via sea): 55 - 65 days after sample approval is received. • Express delivery (via air): 35 - 45 days after sample approval is received.

Q3:	How can I pay?
A:	• C.O.D. (cash, certified cheque or bank draft) or Credit card payment (Mastercard, Visa or Bankcard) 30% deposit is required for all custom orders upon order confirmation, while balance is payable upon delivery/pick up or Net 30 days upon credit approval (credit application must be submitted for our processing and approval)

Q4:	What is your standard hat sizing?
A:	• References can be made to our size chart. • For adjustable caps: Infant 48 - 52 cm   Youth 53 - 58 cm   Adult 56 - 61 cm

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Q6:

What is your approximate Embroidery cost/stitch and minimum order?

A:

Overseas Embroidery: minimum order of 500 pcs/color/design: • Flat Embroidery: $0.10/ 1000 sts, minimum 5000 sts ($0.50 per design) • 3-D Embroidery: $0.18/ 1000 sts, minimum 5000 sts ($ 0.90/design)     Local Embroidery: minimum order of 50 pcs/design • Flat Embroidery : $0.35/1000 sts, minimum 5000 sts ($1.75/design)     (The above costs are for references only, cost may vary with order quantity)

Q7:	How about the embroidery set up (disk design) cost?
A:	Overseas Embroidery: > 500 pieces/design - No set up charge   < 500 pieces - $15/1000 stitches Local Embroidery: < 100 pieces - $20/1000 stitches   > 100 pieces - No setup charge

Q8:	What are the other design/logo options?
A:	• Silk screen printing • Heat transfer • Flock print • Embossment • We also accept supplied material from customer & working on co-ordinate programs with our caps.

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Q10:

What artwork is required for logo / design applications?

A:

You may provide the following: • Artwork: either colored or black/white with indications of exact sizes, colors and positions. You may send the artworks either by fax or email. In case of emailing, please send them in .jpg format. • Colors: Using Pantone or Isacord color numbers as reference. • Embroidery discs in .dst format for Tajima format. • positive films with indications of pantone color numbers. We can also make the positives for you. A printing set up charge is required.

Q11:	What are the fancy or special ordered accessories we can provide?
A:	We definitely can provide endless options and limitless creative ideas to make your cap one of a kind. Here are some examples: • Embossed buckle or leather strap: there may be one time mould charge if order quantity is below our minimum requirement. • Fancy sandwich piping, printed logo inner-taping, labels with woven logo